Privacy Policy

1. Data we collect

• Account details: name, mobile number, email address, profile photo (optional).
• Company details: company name, phone, city, state, GSTIN and logo (optional).
• Work content: ideas, tasks, comments, voice notes and other items your team adds.
• Payment details: amounts, invoice details and payment references. Card / UPI details are handled by Razorpay and never reach us.
• Technical data: log-in records, device and browser type, and basic usage logs used for security and fixing problems.

2. Why we use it

• To provide the Service: log you in, show your team’s work, and send reminders.
• To send work updates by WhatsApp and email (see section 3).
• To bill you, issue GST invoices and meet legal and tax obligations.
• To keep the Service secure, prevent misuse, and give support.

We do not sell your personal data and do not use it for advertising.

3. WhatsApp messages and your consent

When you join a company on Suvee Business Automation, you agree to receive work updates (for example, a task assigned to you, or a reminder) on WhatsApp at the number you give. We send only transactional messages, never promotions. You can turn WhatsApp updates off at any time in My profile. Login codes are still sent so you can sign in.

4. Who we share data with

We use trusted service providers (“processors”) who handle data only on our instructions:

• Supabase — database, login and file storage;
• Vercel — hosting of the website and app;
• Razorpay — payments;
• our WhatsApp Business messaging provider — sending WhatsApp messages;
• Resend — sending emails.

Inside your company, your name, phone and work are visible to your team-mates. Other companies cannot see your data.

We may share data if required by law or a government authority.

5. Storage and security

Data is encrypted in transit (HTTPS) and stored with access controls so each company can see only its own data. Voice notes and files are stored privately. Some providers may store data outside India with appropriate safeguards.

6. How long we keep data

We keep your data while your account is active. If a company is deleted, its data is removed within 30 days, except records we must keep by law (such as invoices, kept for 8 years).

7. Your rights

• Access the personal data we hold about you.
• Correct or update it (most of it in My profile).
• Ask us to delete it, or withdraw consent (for example, for WhatsApp updates).
• Nominate another person to exercise your rights, and raise a complaint with our Grievance Officer.

Write to shrirajglobal@gmail.com to make a request. We reply within 30 days.

8. Cookies

We use only essential cookies: to keep you logged in and remember which company you were working in. We do not use advertising or tracking cookies.

9. Grievance Officer

Biswajit Karmakar, Shri Raj Global
Email: shrirajglobal@gmail.com · Phone: +91 62910 41596
We acknowledge complaints within 48 hours and resolve them within 30 days. If you are not satisfied, you may approach the Data Protection Board of India.

10. Changes

We will post any changes here and update the date above. For important changes we will also tell you in the app or by email. See also our Terms & Conditions.